Talkdesk IPO: What Investors Should Know About Talkdesk Stock
The Talkdesk IPO is coming to the market soon. The company recently announced it confidentially filed with the SEC to jumpstart its public debut.
Should you invest in Talkdesk stock? Here are the latest details…
Talkdesk IPO: About the Business
The company started with a young engineer’s determination to change customer service by prioritizing the customer at the heart of every interaction. Based out of Portugal, CEO and Founder of Talkdesk, Tiago Paiva, designed a cloud-based solution that could be easily deployed, integrated and operated. Having won a hackathon and received some seed funding, he moved to America and Talkdesk was born.
Talkdesk is a cloud-based contact software company that enables companies to make the customer experience a true competitive advantage. The company is on a mission to offer a better way for organizations to unlock the potential of a great customer experience.
Between 2019 to 2021, Talkdesk introduced over 30 product innovations. Furthermore, the company expanded into new markets like Canada, Brazil, Australia, Ireland, France, Netherlands, Spain, Southeast Asia, Italy and Germany.
Talkdesk had 1,800 customers in 2020. Most of the company’s customers are enterprises, including IBM, American Express and Edmunds. Furthermore, the company set a record in 2020 by doubling its employees to approximately 2,000. And it could use the Talkdesk IPO for further expansion. So, how does the company compare to its competitors?
Who Are Talkdesk’s Competitors?
Talkdesk is one of the most well-known cloud-based software companies. In fact, it ranked #17 on Forbes’ cloud 100 list for 2021. But Talkdesk still faces competition.
Talkdesk competitors include Zendesk, Five9 and Genesys Cloud CX. However, Talkdesk is one of the fastest-growing companies in the world.
Furthermore, the company has landed numerous awards for its customer experience solutions. And the company doesn’t plan on slowing down on its growth efforts anytime soon. Alex Bangash, co-founder at TI Platform Management, one of Talkdesk’s major investors, said…
There is still a lot of space for the company to grow and enhance its market share. Despite the fact that the industry is heavily crowded, with over 100 competitors and at least 10 new startups launching every year, Talkdesk remains a dominant player and one of the go-to software for businesses.
Another co-founder at TI Platform Management, Trang Nguyen, said…
We anticipate that the company will IPO and we are very bullish about Tiago and Talkdesk. If you identify Steve Jobs or Apple early on, you want to hold this for a long term. Just like Apple or Amazon, we would want to hold Talkdesk in the public market for (the) long-term when the company goes public.
Investors are optimistic about the Talkdesk IPO. And this presents a good opportunity for Talkdesk stock. Furthermore, the company landed decacorn status in 2021. So, let’s look at the finances…
Talkdesk Reaches Decacorn Status Ahead of IPO
In August, Talkdesk announced it raised $230 million in a Series D funding round that valued the company at more than $10 billion. The funding round brought the firm to $498 million in funding since its inception.
Tiago Paiva said the company was not looking to raise capital. In fact, the company still had a majority of the money that it raised in Series C $143 million funding round last July. Instead, Paiva described the Series D funding round to be an opportunistic round, saying “there was just a lot of inbound interest.”
The company claims the funding round will help fuel a second wave of rapid growth. The company plans to expand its international presence by leading with industry-first customer experience (CX) product innovations. At the time, Zeus Kerravala, founder and principal analyst at ZK Research, said…
I’ve followed the Talkdesk transformation over the years, and to see the company grow from its start at a hackathon into its current valuation of more than $10 billion is impressive. I estimate that the CCaaS TAM (Contact Center as a Service total addressable market) will be around $50 billion in five years, so if Talkdesk keeps executing on its growth plan, the company has a great opportunity to capture a significant portion of market share.
Due to the nature of confidential filings, no further financial information is available at this time. However, Talkdesk has secured a place among highly valued private companies in the SaaS industry after the funding round. Furthermore, the Talkdesk IPO could fund growth to become an industry leader. Here are the filing details for Talkdesk stock…
Talkdesk IPO: Filing Details
Talkdesk made announcements to go public, but the IPO filing is confidential. In other words, there is no announced IPO date, share number or price offer. Additionally, the company didn’t announce a market or ticker symbol.
As of now, the company has not officially announced the details for upcoming Talkdesk stock offering.
However, the company reportedly got in touch with underwriters and filed paperwork confidentially with the Securities and Exchange Commission (SEC.) While details are still getting ironed out, the Talkdesk IPO could happen as soon as this year. However, with the recent market volatility and a stagnant tech IPO market, Talkdesk stock could hit the market next year.
Plans for the Talkdesk IPO are still in their infancy. However, stay tuned for the latest updates on Talkdesk stock. You can learn more about the IPO process in this step-by-step guide to going public.
As always, make sure to research before you invest. IPOs can be volatile for the first few months and share prices are constantly changing.
About Aimee Bohn
Aimee Bohn graduated from the College of Business and Economics at Towson University. Her background in marketing research helps her uncover valuable trends. Over the past year, her primary focus has been researching IPOs and other trends.